The past few years of virtual meetings have proven that anything that can pop up or go wrong in virtual will. This article addresses how to make virtual meetings great for yourself, and later, we’ll discuss how to make them great for others and what tools and resources you need to bring it all together.

How do you improve and innovate products, services and experiences? Or even anticipate a solution to a human problem that doesn’t exist yet? While mind-reading or time-traveling to see what the future holds would be ideal, unfortunately these are not realistic methods. Instead, we need to rely on good old fashioned human understanding to gain the upper edge in answering these questions.