Experience Design

• Product Design

• Service Design

• UX Research + Analysis

• User Experience (UX)

• Visual Design + Brand

• Content Strategy

• Information Architecture

• Interaction Design 

Digital Transformation

• Digital Strategy

• Customer Experience (CX)

• Product Design

• Business Requirements

• Agile / Lean Methodologies

• IoT Consulting

• Testing + QA

Virtual Facilitation + Collaboration

• Design Thinking + Liberating Structures

• Meeting + Conversation Design 

• Strategy + Ideation Workshops

• Real-time Data Synthesis

• Group Engagement + Management

• Conflict Management + Consensus Building

• Roadmaps, Action Plans, Summary Reports + other outputs

Experience Design

To create exceptional applications and digital experiences takes more than just requirements and code. IXP applies human-centered design to clarify the pathway from problem and solution to successful design and implementation. From strategy to prototyping or whether agile or waterfall, IXP provides flexible support for research, design, and testing to deliver better experiences for businesses and their customers.

• Discover + Plan - research and empathy to understand the problem space and planning to tackle the issues that matter

• Design + Validate - ideation, concepts, designs, and validation to formulate and articulate worthwhile and effective solutions

• Build + Maintain - implementation support to propel execution and support ongoing lifecycle maintenance

Digital Transformation

IXP powers transformation with human-centered design, going beyond implementation to innovate the status quo. From research, analysis, and insight during discovery to designing intuitive processes, interfaces, and experiences for deployment, we can help you realize the promise of a digital future.

• User research to understand needs and behaviors and define personas

• Journey maps to find pain points and opportunities and to support strategy and roadmap development

• Customer experience and service design to improve quality, engagement, and delivery across the lifecycle

• UX design to craft intuitive and useful solutions

• Agile expertise to move rapidly at scale

Virtual Collaboration + Facilitation

Harnessing the power of your team in today’s geographically flexible workplace requires a different approach. We craft efficient and productive collaboration, workshop, and meeting experiences that combine proven methods, expert facilitation, and the latest tools to maximize value and deliver results:

• Create momentum, energy, motivation, accountability and buy-in

• Promote open thinking and feedback

• Encourage cross-functional creation and collaboration

• Mobilize, align, and stimulate collective action

• Drive now + next with documented data and insights